Refund policy
Last Updated: March 2026
Avlore International strives to ensure customer satisfaction. This policy explains the terms for order cancellation, returns, and refunds.
Order Cancellation
Orders may be cancelled:
· Before the order is shipped
· By contacting customer support
Once the order has been dispatched, cancellation may not be possible.
Returns
Customers may request a return if:
· The product received is damaged
· The wrong product was delivered
· The product has manufacturing defects
Return requests must be submitted within 7 days of delivery.
Return Conditions
To be eligible for return:
· Product must be unused
· Product must be in original packaging
· All tags, labels, and accessories must be included
· Proof of purchase is required
Refund Process
Once the returned product is inspected and approved:
· Refunds will be processed within 5–7 business days
· The amount will be credited to the original payment method
Shipping charges may not be refundable unless the return is due to an error from our side.